CRISIS MANAGEMENT
Crisis Management is as critical to any organization's success as sound financial and personnel management. In today's dynamic and interconnected world, unforeseen events can strike at any time, threatening not only the organization's reputation and profitability but also its very survival. From natural disasters and cyberattacks to public health emergencies and workplace violence, the potential for disruption is ever-present.
This comprehensive training program equips participants with the essential knowledge, skills, and frameworks to effectively navigate and mitigate the impact of crises. Participants will learn to identify, assess, and prioritize potential threats specific to their organization. Furthermore, the training covers critical communication strategies, including how to effectively communicate with internal and external stakeholders, such as employees, customers, media, and the public, during a crisis. Participants will also develop strong decision-making skills under pressure, enabling them to make informed decisions quickly and decisively in ambiguous and high-stress situations.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals
At the end of this workshop, participants should be able to:
- Identify potential risks
- Understand the myths behind workplace violence
- Define escalation and identify examples
- Learn concerning behaviors
- Know what a trigger is and how that can escalate
- Understand the proper response to an event
PRICING
$125/student (7-hour training day)
INCLUDES: Training, Facility, Training Manuel , Certificate of Completion & refreshments supplied.
Volume Discounts :
OPTION 1 - Volume Discount Available for organizations sending 10 or more Students per course.
OPTION 2 - discounted training costs for companies that choose to hire exclusively for their own company
TRAINING
Our workshop provides practical and interactional training, allowing you to apply what you've learned in a real-world setting. This hands-on experience will give you the confidence you need to succeed in your work.
7 Hours Training Includes:
Module One: Getting Started
Module Two: Risks
Module Three: Workplace Violence
Module Four: Myths
Module Five: Escalation
Module Six: Concerning Behaviours
Module Seven: Domestic Violence Indicators
Module Eight: Triggers of Workplace Violence
Module Nine: Conflict
Module Ten: Response
Module Eleven: Strategies
(Certification of Completion will be given upon completion of training)
7-hour training day